CUSTOMER CARE
Summit Technology Group aims to provide our customers with the highest level of customer support for all products and consulting services. For third-party sales, please refer to the seller for support and RMAs. Support tickets shall only be opened by customers with a direct-support package, consulting retainer package, or by authorized distributors and authorized direct dealers. Returns of hardware and other physical inventory requires an RMA number issued by Summit Technology Group. Users shall contact an authorized distributor or authorized direct dealer to initiate the RMA process.
For questions related to this policy and for issues related to an existing RMA, please email or contact us via the 'Contact' page on this site.
PARTNER / DEALER INQUIRIES
For inquiries related to becoming a dealer or partner, please email or contact us via the 'Contact' page on this site.
TERMS AND CONDITIONS
These terms and conditions outline the rules and regulations for the use of Summit Technology Group's Website.
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Summit Technology Group's website
if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice
and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website
and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers
to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client
or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake
the process of our assistance to the Client in the most appropriate manner, whether by formal meetings
of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect
of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law
of . Any use of the above terminology or other words in the singular, plural,
capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.Cookies
We employ the use of cookies. By using Summit Technology Group's website you consent to the use of cookies
in accordance with Summit Technology Group’s privacy policy.Most of the modern day interactive web sites
use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site
to enable the functionality of this area and ease of use for those people visiting. Some of our
affiliate / advertising partners may also use cookies.License
Unless otherwise stated, Summit Technology Group and/or it’s licensors own the intellectual property rights for
all material on Summit Technology Group. All intellectual property rights are reserved. You may view and/or print
pages from for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Republish material from
Sell, rent or sub-license material from
Reproduce, duplicate or copy material from
Redistribute content from Summit Technology Group (unless content is specifically made for redistribution).
User Comments
This Agreement shall begin on the date hereof.
Certain parts of this website offer the opportunity for users to post and exchange opinions, information,
material and data ('Comments') in areas of the website. Summit Technology Group does not screen, edit, publish
or review Comments prior to their appearance on the website and Comments do not reflect the views or
opinions ofSummit Technology Group, its agents or affiliates. Comments reflect the view and opinion of the
person who posts such view or opinion. To the extent permitted by applicable laws Summit Technology Groupshall
not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused
and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this
website.
Summit Technology Groupreserves the right to monitor all Comments and to remove any Comments which it considers
in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to
do so;
The Comments do not infringe any intellectual property right, including without limitation copyright,
patent or trademark, or other proprietary right of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material
or material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities
or unlawful activity.
You hereby grant to Summit Technology Group a non-exclusive royalty-free license to use, reproduce,
edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats
or media.
Hyperlinking to our Content
The following organizations may link to our Web site without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors when they list us in the directory may link to our Web site in the same
manner as they hyperlink to the Web sites of other listed businesses; and
Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls,
and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Web site information so long
as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or
approval of the linking party and its products or services; and (c) fits within the context of the linking
party's site.
We may consider and approve in our sole discretion other link requests from the following types of organizations:
commonly-known consumer and/or business information sources such as Chambers of Commerce, American
Automobile Association, AARP and Consumers Union;
dot.com community sites;
associations or other groups representing charities, including charity giving sites,
online directory distributors;
internet portals;
accounting, law and consulting firms whose primary clients are businesses; and
educational institutions and trade associations.
We will approve link requests from these organizations if we determine that: (a) the link would not reflect
unfavorably on us or our accredited businesses (for example, trade associations or other organizations
representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed
to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from
the visibility associated with the hyperlink outweighs the absence of ; and (d) where the
link is in the context of general resource information or is otherwise consistent with editorial content
in a newsletter or similar product furthering the mission of the organization.
These organizations may link to our home page, to publications or to other Web site information so long as
the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval
of the linking party and it products or services; and (c) fits within the context of the linking party's
site.
If you are among the organizations listed in paragraph 2 above and are interested in linking to our website,
you must notify us by sending an e-mail to info@summittechgroup.com.
Please include your name, your organization name, contact information (such as a phone number and/or e-mail
address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site,
and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site as follows:
By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our Web site or material being linked to that makes sense within the
context and format of content on the linking party's site.
No use of Summit Technology Group’s logo or other artwork will be allowed for linking absent a trademark license
agreement.
Iframes
Without prior approval and express written permission, you may not create frames around our Web pages or
use other techniques that alter in any way the visual presentation or appearance of our Web site.
Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular
link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also
reserve the right to amend these terms and conditions and its linking policy at any time. By continuing
to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact
us about this. We will consider requests to remove links but will have no obligation to do so or to respond
directly to you.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness
or accuracy; nor do we commit to ensuring that the website remains available or that the material on the
website is kept up to date.
Content Liability
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify
and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any
page on your Web site or within any context containing content or materials that may be interpreted as
libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or
other violation of, any third party rights.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)
are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or
in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.
These Terms and Conditions ("Terms") govern your use of the TundraCast™ web-based audio streaming platform ("Platform"), operated by Summit Technology Group ("Company," "we," or "us"). By accessing or using the Platform, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you should not use the Platform.
By accessing or using TundraCast™, you confirm that you are at least 18 years of age and possess the legal authority to enter into these Terms. If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
To access certain features of the Platform, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or breach of security.
3.1 License: Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable license to access and use the Platform for your internal business purposes.
3.2 Prohibited Uses: You agree not to:
4.1 Subscription Fees: Access to certain features of the Platform may require the payment of subscription fees. You agree to pay all applicable fees in accordance with the terms set forth at the time of purchase.
4.2 Payment Information: You must provide accurate payment information and promptly update it if there are any changes. By providing your payment information, you authorize us to charge your payment method for all applicable fees.
4.3 Refunds: Subscription fees are non-refundable except as required by law or as otherwise specified in writing by us.
5.1 Your Content: You retain ownership of all content you upload to the Platform ("Your Content"). By uploading Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute Your Content solely for the purpose of operating the Platform.
5.2 Our Content: The Platform and all materials therein, including but not limited to text, graphics, logos, and software, are owned by or licensed to us and are protected by intellectual property laws. You may not use our content without our prior written consent.
Your use of the Platform is subject to our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand how we collect, use, and share information about you.
We may terminate or suspend your access to the Platform at any time, with or without cause, and with or without notice. Upon termination, your right to use the Platform will immediately cease. The following sections of these Terms will survive termination: 4 (Fees and Payment), 5 (Content and Intellectual Property), 7 (Termination), 8 (Disclaimers), 9 (Limitation of Liability), and 10 (Governing Law).
The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will be uninterrupted or error-free.
To the fullest extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Platform; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Platform; or (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Platform by any third party.
These Terms will be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the Platform will be resolved in the state or federal courts located in Michigan.
We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Platform prior to the effective date of the changes. Your continued use of the Platform after the effective date of the changes constitutes your acceptance of the revised Terms.
If you have any questions about these Terms, please contact us at:
Summit Technology Group 3261 Orchard Lake Road, Keego Harbor, MI 48320 Email: legal@summittechgroup.com Phone: +1 (248) 706-6963
By using TundraCast™, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Summit Technology Group provides advanced technical solutions to the ever evolving broadcast industry. Partner with us today to see why the best broadcasters in the world choose Summit.
